Terms & Conditions
Return and Exchange Policy:
At Ayra Jewellers, we take pride in the quality of our products.
Returns are only accepted in rare cases of defective or incorrect items.
If you receive a damaged or wrong item, please contact us within 3 days of delivery with your order number and supporting photos.
Due to the nature of our jewelry and hygiene concerns, we do not accept returns for change of mind.
To be eligible for a return:
- Items must be unused and in their original packaging
- Return shipping costs will be the buyer’s responsibility
Terms of Service:
Payment Methods:
We accept Cash on Delivery, Bank Transfer, EasyPaisa, JazzCash, and Debit/Credit cards (Visa/Mastercard) within Pakistan.
Placing an Order:
You may place your order through our website or via Facebook, Instagram, or WhatsApp.
Customer Support:
For complaints, suggestions, or queries, please contact us via:
- Facebook/Instagram inbox
- Phone/WhatsApp
Accurate Address Required:
Customers must provide a complete and accurate delivery address, including house number, street/block, or a nearby landmark.
⚠️ Incomplete addresses may result in order cancellation.
Returns & Refunds:
We do not offer returns for change of mind.
However, in rare cases of a damaged or incorrect item, please contact us within 3 days of delivery with order details and supporting photos.
Items must be unused and in original packaging.
Return shipping costs are the buyer’s responsibility.
Sale Items:
All items purchased on sale or clearance are non-returnable and non-refundable.